Free shipping to Canada on all orders over $50!
Company Info  →  Shipping

Shipping

Free Shipping

Can it get any easier?

  • Free shipping on all orders over $50.00 after discounts and before taxes. Some restrictions* may apply for orders going to extreme remote areas.
  • Canada’s Baby Store reserves the right to cancel an order when shipping exceeds our standard shipping rates.

*Restrictions - Certain areas within Canada are considered remote and therefore may require shipping fees for the purchase. If your order is going to a remote destination, you will be contacted by one of our customer service agents to discuss the shipping charges.

When can you expect to receive your order?

  • Once your order has been placed and your credit card authorized, you should receive your order within 4-12 business days depending on where in Canada your parcel is being delivered.
  • You will receive an email with a tracking number from our Customer Service Department when your order leaves our warehouse.
  • Due to occasional carrier-related shipping delays, actual delivery times cannot be guaranteed by Canada’s Baby Store.

Please take note our warehouse is open on business days (Monday to Friday) only, excluding Canadian Holidays.

Cancelling your order

  • If you decide to cancel your order, please notify Canada’s Baby Store Customer Service immediately either by phone (1-855-567-2345) or email (info@canadasbabystore.com).
  • If your order has not left our warehouse, we will cancel the order and refund your account.
  • If the order has left our warehouse and is in transit, we ask you to refuse the delivery so the order will be returned to our warehouse. Once we have received the returned order we will refund your account.

Damaged packages

  • If your purchase arrives with a damaged box or packaging, we advise you to refuse the delivery so the order will be returned to our warehouse. Once we have received the returned order we will refund your account.
  • If you decide to accept the damaged package, do not discard any of the packaging in case you need to return your order to our warehouse. Be sure to indicate the package was damaged when signing for the delivery (if applicable).
  • Please contact our Customer Service by phone (1-855-567-2345) or email (info@canadasbabystore.com) for assistance if needed.

 

 



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